Shipping Policy

Brand Cigars Shipping Charges


Unless otherwise specified, shipping charges are as follows:

Best Way:
Orders will ship via UPS or USPS. Allow 2-6 business days for delivery* Best way shipping is a value shipping service for the customer. In selecting this shipping method the most economical carrier will be selected. This is to insure we can continue to provide low shipping costs. 
UPS Ground:
Allow 1-5 business days for delivery*
Priority Mail:
Allow 2-3 business days for delivery*
UPS 3 Day Delivery:
Allow 3 business days for delivery*
UPS 2nd Day Air:
Allow 2 business days for delivery*
UPS Overnight Air:
Next business day*
USPS Express Mail:
Allow 1-2 business days for delivery*
UPS Saturday Delivery:
Only available for orders placed between 3:00 pm ET Thursday and 3:00 pm ET Friday*
Note: UPS Saturday delivery is not available in certain remote or rural locations. Please contact your local UPS office or one of our operators to ensure delivery is available in your area on Saturday.

*Delivery times are taken from the USPS and UPS websites and our experience. Neither service time is guaranteed.

*Add 1 or 2 business days for Hawaii, Alaska, and remote rural locations.


  • All orders placed by 3:00 pm ET, Monday-Saturday, will be shipped that day.
  • Oversized shipments weighing more than 10 lbs. may take up to 5 business days for standard delivery.
  • does not ship outside of the US or its territories, except for APO addresses.
  • All orders sent to a PO box must be shipped via a USPS method.
  • All orders sent to a US military base must be shipped via USPS Priority Mail.
  • All North Carolina orders containing tobacco products are subject to current tobacco laws and taxes, which will automatically be added to your invoice. Remittance of taxes on orders shipped outside of North Carolina is the responsibility of the purchaser.
  • Flammable/hazardous items must be shipped UPS Ground.
  • UPS business days do NOT include Saturdays, Sundays, or holidays.
  • USPS business days do NOT include Sundays or holidays.
  • All orders sent to Arkansas, California, Colorado, Delaware, Idaho, Indiana, Louisiana, Maine, Michigan, Montana, New York, Oregon, Utah, Vermont, Washington and Wisconsin must be shipped via a USPS method.
  • All shipments Freight on Board (FOB) Burlington, NC. Risk of loss is on the Purchaser during transport and shipment. Title to, and ownership of all goods passes from Seller to the Purchaser in Burlington, North Carolina, and the Purchaser takes all responsibility for the shipment. By arranging for transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By utilizing this service from Seller, Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.
  • After three unsuccessful delivery attempts, UPS will return your package to All return freight charges will be passed on to the consumer.
South Dakota & Utah does not ship products to South Dakota and Utah. 
Sales Tax Information is required to collect sales tax in certain states including Alabama, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. is not required to collect sales tax in Alaska, Delaware, Florida, Missouri, Montana, New Hampshire, Oregon, South Dakota, and Utah.

Local taxes collected where applicable.